Patient Financial Services Representative

The Patient Financial Services (PFS) Representative is responsible for the accurate and timely submission of billing claims. Also responsible for the timely follow-up of unpaid inpatient, outpatient and clinic claims. Provides appropriate medical documentation to the insurance carrier and pulls primary Explanation of Benefits for secondary insurance carrier billing. 

We are located at 1065 Bucks Lake Road, Quincy, CA 95971.

Compensation Philosophy:

• We have 6 pay increments on our clinical pay scales to compensate successful candidate for 6 years of relevant experience

Compensation Range:

• $19.83- $25.31/ hour

• Full-time, benefited 
• Remote work option available

Experience:

• Experience with managed care contracts.
• Ability to calmly deal with stressful situations.

Knowledge/Skills/Abilities

• Basic mathematical skills.
• Computer data entry experience and 10 key/calculator.
• Excellent customer services skills.
• Good reading and writing skills.
• Must be able to work with minimal supervision.

• Familiar with all requirements and attachments for insurance payers within assigned workloads.
• Works insurance denials daily.
• Electronically bills ALL new charges daily.
• Works unpaid insurance pending accounts that are 90 days and older starting with largest unpaid balances working down to the smaller, less financially impacting accounts.
• Changes financial class immediately to secondary insurance or self-pay when it is determined that the primary insurance has paid their portion in full.

Options offered to benefit eligible employees:

• Excellent Medical, Pharmacy, Dental, and Vision Plans
• Paid days for continuing education, bereavement, and jury duty
• Retirement Plans with 3% company contribution
• Voluntary Life Insurance and Long Term Disability
• Considerable Paid Time Off
• And more! PDH Benefits to review more details on current options available

Perks all employees can enjoy:

• Inclusive and connected work environment
• Competitive Compensation
• Discounted memberships with Flight/American Medical Care Network
• Shift differentials paid for certain work shifts, including Holiday pay

Child Care:

• PDH is thrilled to provide our Child Care Center services to all families in our area. Our program is operational from 7:45am to 5:15pm, Monday through Friday, and is approved for children aged 0 to 5 years. After submitting your application, our Child Care Director will get in touch with you about your acceptance into the program. Once approved, we will start the enrollment process. PDH employees take priority on our waiting list. For any additional questions please contact our Child Care Center Director at 530-283-7165 or [email protected]

Work in a setting with rugged canyons, crystal clear lakes, grassy meadows, trout-filled streams, fresh pine forests, and brilliant star-filled skies. This is your chance to provide compassionate care with exceptional customer service at Plumas District Hospital. With a diverse population with people from all walks of life, PDH team members provide the residents of Quincy and the surrounding area with essential health care services that are vital to this small mountain community. PDH is located in Quincy, California which is the largest community in Plumas County and has a population of 5,000 residents. Quincy is nestled against the Western slope of the Sierra Nevada mountain range and tucked in at the edge of the lush American Valley. Chico, California is 80 miles west and Reno, Nevada is 80 miles east of Quincy. Join a medical team that puts community first. Click this link https://www.pdh.org/ to learn more about PDH providers, services, and surrounding community today!

Recruiter Name/Email:

Nicholas Clawson

Department Phone:

530-283-7169