Patient Access Representative

The Outpatient Patient Access Representative is responsible for ensuring accurate and timely registration of patients presenting for outpatient services and the Emergency Department. This position is the first point of contact for patients and visitors, setting the tone for a positive patient experience. The role requires attention to detail, and the ability to perform in a fast-paced environment that demands both accuracy and compassion.

We are located at 1065 Bucks Lake Road, Quincy, CA 95971.

Compensation Philosophy:

• We have 6 pay increments on our clinical pay scales to compensate successful candidate for 6 years of relevant experience

Compensation Range:

• $19.83- $25.31/ hour

• Full-time, benefited 

Experience:

• Knowledge of insurance verification, medical terminology, and HIPAA regulations.

• One year of hospital or clinic registration, billing, or related healthcare experience preferred.

• Experience using Cerner strongly preferred.

Knowledge/Skills/Abilities

• Superb customer service, teamwork, and conflict resolution skills
• Efficient time management skills and the ability to multi-task
• Excellent written, oral, and interpersonal communication skills
• Exceptional organizational, planning, coordinating and collaborating skills
• Strong understanding and comfort level with computer systems

• Patient Registration and Check-In: Perform complete and accurate registration for all outpatient and emergency room encounters, including demographic, insurance, and guarantor information.
• Verify patient identity following hospital and HIPAA standards.
• Confirm insurance eligibility, verify necessary authorizations, and collect co-pays or deposits as required.
• Accurately enter and update patient data within EHR, ensuring data integrity for billing and clinical use.
• Review physician orders for accuracy, completeness, and compliance with medical necessity and regulatory requirements.
  
  

Options offered to benefit eligible employees:

• Excellent Medical, Pharmacy, Dental, and Vision Plans
• Paid days for continuing education, bereavement, and jury duty
• Retirement Plans with 3% company contribution
• Voluntary Life Insurance and Long Term Disability
• Considerable Paid Time Off
• And more! PDH Benefits to review more details on current options available

Perks all employees can enjoy:

• Inclusive and connected work environment
• Competitive Compensation
• Discounted memberships with Flight/American Medical Care Network
• Shift differentials paid for certain work shifts, including Holiday pay

Child Care:

• PDH is thrilled to provide our Child Care Center services to all families in our area. Our program is operational from 7:45am to 5:15pm, Monday through Friday, and is approved for children aged 0 to 5 years. After submitting your application, our Child Care Director will get in touch with you about your acceptance into the program. Once approved, we will start the enrollment process. PDH employees take priority on our waiting list. For any additional questions please contact our Child Care Center Director at 530-283-7165 or childcare@pdh.org

Work in a setting with rugged canyons, crystal clear lakes, grassy meadows, trout-filled streams, fresh pine forests, and brilliant star-filled skies. This is your chance to provide compassionate care with exceptional customer service at Plumas District Hospital. With a diverse population with people from all walks of life, PDH team members provide the residents of Quincy and the surrounding area with essential health care services that are vital to this small mountain community. PDH is located in Quincy, California which is the largest community in Plumas County and has a population of 5,000 residents. Quincy is nestled against the Western slope of the Sierra Nevada mountain range and tucked in at the edge of the lush American Valley. Chico, California is 80 miles west and Reno, Nevada is 80 miles east of Quincy. Join a medical team that puts community first. Click this link https://www.pdh.org/ to learn more about PDH providers, services, and surrounding community today!

Recruiter Name/Email:

Nicholas Clawson

Department Phone:

530-283-7169